Your business’s communication solution sits at the foundation of your entire communications strategy – after all, it’s the great enabler for staff to connect and engage with your customers. But, now that we’re ‘back to normal’, what can businesses do to enhance their communications strategies and ensure productivity is maximised and, that when the next ‘major challenge’ rears its head, staff are ready and services can continue as expected? So, we wrote this blog to
Technology is the great enabler of our time. From broadband to portable computers, cloud services to mobiles, without the technology that connects businesses to their customers, growth is almost impossible! But what are the current technologies and ‘on-trend strategies’ that will help you grow your business? Take a look at our top 5 suggestions for how technologies can help you take your business to the next level! Hybrid working While hybrid working has been one
A Unified Communications (UC) solution is a superpowered, future-proof version of your run-of-the-mill business phone system. It takes business telephony, and makes it much, much better.Put simply, it does that by combining a wealth of powerful communication tools in one simple, cost-effective package, making them work as one through your internet connection.Most importantly, UC offers feature-rich IP telephony, often including nifty complementary services like voicemail to email, call routing and more. That’s all pretty standard
For many years small businesses relied on two key communications technologies: phone calls and email. These were generally stand alone services provided by two different suppliers and serving two separate purposes. When new communications technologies like IM, group chat, conferencing and video started to emerge, many smaller businesses didn’t see the need. To some extent, the pandemic changed all that. Video calling software was a growing market before Covid, but the pandemic gave it wings.
Collaboration is fundamental to the success of business. When teams work together, problems are solved more quickly and new ideas are generated that help to make businesses better. Research underlines the importance of collaboration. One survey found that 86% of respondents believed a lack of collaboration had caused the failure of projects they had worked on. Another revealed that nearly 40% of employees didn’t feel there was enough collaboration in their workplaces. Collaboration is so