Unicomm > Solutions

Unified Communications

Unified Communications is a way of bringing all your business communications into a combined experience with many user benefits. One major part of the digital transformation taking place is how businesses provide a much more flexible working environment, from team collaboration, through to bringing your own device into the office and using it for work, such as tablet or laptop,  whilst embracing the cloud and mobile technology advances.

There’s also an added benefit for businesses whether small, medium, large, local, national or even worldwide in the form of “presence” updates and notification. It allows your team to collaborate on any device, anywhere and at anytime that suits them – no more barriers. Having an effective Unified Communications solution results in a productive and efficient team.

As an example, this works great when you need to know where your workforce is in real-time, or when you need to present a company wide 2-way video update with a live interactive Q&A session. We call this “collaboration” and it’s something we do very well.

Key advantages for businesses deploying Unified Communications are: reduced costs from utilising hosted telephone systems and the reduction of traditional license costs thus providing your workforce with a flexible working platform helping keep your team on the pulse at all times. Giving flexibility that suits can help a workforce become more productive – from instant messaging, group messaging, on the go mobile and workforce video conferencing, through to being secure and knowing where your team are at all times.

Choosing a Unified Communications solution from Unicomm is simple and effective – we just need some time with you to immerse ourselves in your business to become your trusted telecoms advisor.

Cloud Solutions

Cloud based phone systems mean a phone service that is delivered through your Internet connection. Unlike traditional PBX systems, Hosted Telephone (VoIP) solutions are delivered without the expensive setup and bulky hardware. Installation is quick and you are able to seamlessly integrate multiple locations to create a fully flexible office solutions.

Our Cloud solutions provide a virtual phone system hosted in the cloud, full of all the latest call management features, including call recording and many other benefits and functionality of a traditional office-based phone system, but with the flexibility to do so much more.

All UC features included:
  • Call control
  • Collaboration
  • Mobility
  • Call management
  • Voicemail
  • Messaging
  • Contacts
  • Web-based management
  • Call training
  • Integrations
  • Contact center
  • Analytics

Business Mobile Solutions

Looking for a partner to help compliment your existing telephony solutions with business grade company mobile phone packages?

We can provide you with the right network, aritime plan and smart phone solution that provides greater flexibility for your team and the right solution to suit your business needs.

 

If you would like more information on the solutions and services we offer, then download our brochure here, telephone us on (020) 7147 7000, or email us at sales@unicomm.co.uk.

 

Telephony

Understanding what kind of telecommunications solution is right for your business can sometimes be a daunting and confusing task. At Unicomm we work closely with all the major vendors and distributors in the industry, and by understanding your needs we can define what the right telephony solution is for you and your business.

Whether it’s an on-premise system for a number of staff or a need to have a mix of home workers along with an office based element, a cloud based hosted solution (giving more flexibility when employing new staff) or supporting geographically distributed and mobile teams through the UK – there’s no “one size fits all” to delivering the best solution for your business.

We specialise in clearly identifying and understanding your business needs – and presenting the best options available for now and the future with the right facilities and user benefits.

We work with the best partners in the industry and have a wealth of knowledge in the services and solutions available from each of our partners, making it easier for you to trust that Unicomm will deliver the right solution for your company.

Cloud Solutions

Cloud based phone systems mean a phone service that is delivered through your Internet connection. Unlike traditional PBX systems, Hosted Telephone (VoIP) solutions are delivered without the expensive setup and bulky hardware. Installation is quick and you are able to seamlessly integrate multiple locations to create a fully flexible office solutions.

Our Cloud solutions provide a virtual phone system hosted in the cloud, full of all the latest call management features, including call recording and many other benefits and functionality of a traditional office-based phone system, but with the flexibility to do so much more.

All UC features included:
  • Call control
  • Collaboration
  • Mobility
  • Call management
  • Voicemail
  • Messaging
  • Contacts
  • Web-based management
  • Call training
  • Integrations
  • Contact center
  • Analytics

Business Mobile Solutions

Looking for a partner to help compliment your existing telephony solutions with business grade company mobile phone packages?

We can provide you with the right network, airtime plan and smart phone solution that provides greater flexibility for your team and the right solution to suit your business needs.

 

If you would like more information on our solutions – click here.

Or if you would like more information on the solutions and services we offer, then download our brochure here, telephone us on (020) 7147 7000, or email us at sales@unicomm.co.uk.

Connectivity

So you want to connect your business and team to the internet – but what you really want is a professional business grade service – with business grade Service Level Agreements to protect your company in every instance.

There are many options now available for businesses to connect to the internet. From dedicated ISDN lines, SIP trunks, Ethernet Services, Cloud Connect, Microwave and the many flavours of broadband. All of which Unicomm have expertise in.

Internet access has proven to be a major factor in the success of businesses today and can play a major role in the efficient and productive running of any business. Subsequently, any solution must have the ability to be flexible, very secure and most of all extremely reliable.

Working with our partners, we are able to provide an array of different connectivity services to meet the needs of your business. Understanding how your business is likely to grow will enable our team to assess what the best solution and options you need to support your team in having business grade, uninterrupted access to the internet.

Our expert team will help you every step of the way to inform, advise, implement and support your connectivity requirements, ensuring that you are always connected to your business, customers, team and can even conduct your business anywhere in the world with our cloud connect solutions.

If you would like more information about our solutions and services, then download our brochure here, telephone us on (020) 7147 7000, or email us at sales@unicomm.co.uk.

Services and Support

At Unicomm we pride ourselves on our customer focused approach – and not being motivated by the next “big thing”  to hit the telecoms and IT market. We take every project and solution as if it was for our own team – deploying the highest of standards and support necessary to ensure our solutions are robust, reliable, secure and above all meet your business needs now, but with the ability to change as your business grows.

We provide a number of options that support and maintain our client’s solutions. Including Consultancy, Service Level Agreements (SLA’s) that fit your workforce and capability, we can provide support in outsourcing specific elements of your IT and telecoms, or we can provide the regular software and engineering updates to your current telecoms technology.

Whatever your business needs, budget allows, or team capability – Unicomm have been providing outstanding customer and service support for many years.

If you would like more information on what solutions and services we can offer, then download our brochure here, telephone us on (020) 7147 7000, or email us at sales@unicomm.co.uk.